General Terms and Conditions
Confirmed arrival and departure dates are binding as far as payment is concerned; in case of late arrival or early departure, the entire amount of the booked and confirmed period must still be paid.
Check-In: from 4PM to 9PM
Check-Out: before 9AM
The Tourist Tax is not included in the price of the stay and must be paid directly upon Check-In at the Camping Reception.
Only the number of people confirmed on booking can stay in the tent: extra beds / people cannot be added. We also have cots (EUR 5.00 per night) available (specify if needed in the booking).
It is absolutely forbidden to smoke in a tent.
Dogs must be specified at the time of booking. (Max 2 per tent) It is forbidden to let them sleep on the beds; for this reason we ask you to bring a basket to let them sleep. It is absolutely forbidden to leave animals alone in the tent, under penalty of immediate removal of the customer from the structure.
We have central parking (only one vehicle for each tent).
Final cleaning is included in the rate. The utensils, the kitchen and the fridge must be left clean and empty, otherwise an extra supplement of 15.00 euros will be charged
All guests must abide by the rules. Each customer is responsible for any unrest or damage caused by him, his companions or his visitors.
Cancellation: in case of cancellation at least 7 days before arrival, we will refund 100% of the deposit amount. After this period, the deposit is lost. We remind you that there is no refund in case of cancellations by the guest due to bad weather.
In the hypothetical case of cancellation by PIGNA FELICE due to force majeure, only the amount paid will be refunded as soon as possible. All other costs and damages are excluded.
Loss, theft and material damage: PIGNA HAPPY assumes no responsibility for damage resulting from loss, theft or material damage to personal items in our accommodation, parking or community facilities. PIGNA FELICE is therefore not responsible for damage caused by theft, fire, storms, etc. or in case of civil liability on the part of the guest. PIGNA FELICE also declines any responsibility for the guest’s personal effects.
Payment: payment must be made prior to arrival, as indicated at the time of booking. We do not accept cash or checks. We accept payments via PayPal, credit card (Mastercard, Visa)
N.B .: By paying the deposit, I declare that I have read and agree with the booking conditions.